Nicole did an amazing job! The other staff members were also kind and pleasant, even though we seemed like strangers with nice personalities. The food was fantastic (I actually ordered dinner instead of cake) and the music was great too. I'm glad they had desserts.
The menu at this place is surprisingly plentiful, and I was taken by surprise. We arrived after making reservations, but were later disappointed as we were all too busy for our meal. It was quite uncomfortable because people without reservations were getting too many, so we had to wait for a while before finally having supper in the back section.
The cheesecake factory is a new favorite among diners. We booked for dinner and were promptly seated at 6:30pm. The place is clean and welcoming, with dependable servers attending to our needs. Our waiter served us food in just 15 minutes, and the food was perfectly presented (5/5).
After a long time, I returned here with some friends. The menu is extensive and there are options for everyone's taste buds. We were seated in the back area, which was almost completely packed. I had reservations but still had to wait briefly. It was interesting that we were not able to see all the people without reservations at our table.
I'm a regular customer here and we made reservations for ice cream. We were served miso salmon and replaced with mash potatoes, but the service was not faultless. Although it was fine, the salmon tasted good while the burgers were still juicy after being cooked medium.
I've been dining at this place for over four years and I was pleasantly surprised by how good it is. I even joined their rewards program, which allows customers to book online and receive tickets in under 10 minutes. The drinks offered were excellent, including the mai tai and espresso martini served with my favorite fries. My french dip cheeseburger with aus jus was like a guilty pleasure. It tasted delicious too.
We always come back for their welcoming and exotic atmosphere. For brunch, we had eggs benedict with country potatoes, avocado, bacon brie, and monte cristo sandwich, as well as breakfast cocktails and factory peach malina. Our server was fantastic and provided outstanding customer service; we will definitely return. Thank you, Sarah.
Upon arriving here for a celebration, I had an enjoyable experience. We had arranged reservations in advance but were informed by the reservation company that they don't do reservations and only take reservations 2 hours or more beforehand. At around 6:30pm, we checked our booking and found out about the wait time, which was 10-15 minutes later after another party arrived from Japan.