Despite ordering from the most overrated steakhouse I've ever been to, Ruth seems to have no real understanding of how to handle it. The manager even tried to cut my steak in half to demonstrate that it was not cooked perfectly, as reported by another customer who complained about the cooking instructions.
I just had my uncle's surprise 50th birthday here with my family and it was a great experience. The staff was very attentive, the food was delicious, and the atmosphere was cozy. We also enjoyed the clean bathrooms and small shops in the area.
The steaks at these establishments are notably better, but they have an unrefined flavor due to inadequate grill cleaning. They are also overpriced and overhyped, with average customer service costing approximately 120 dollars per person. However, ordering a steak sandwich or two during upscale events like happy hour can add to the experience by offering fair prices and ambiance.
We received a five-star experience for both the service and the food. The staff was accommodating and friendly, making our experience exceptional. Our chicken entree from the restaurant's menu was fantastic and perfectly presented. We also had ice cream to celebrate her birthday.