Our lunchtime location was packed with families, including the girls. Although our waitstaff was attentive, we were pleasantly surprised by the food and service they provided. We ordered lobster mac ($138) and hot sandwich ($140) for two of each but had to order separate meat and cheese plates (£35). The servers forgot about us after finishing serving soup and left us waterless until we reached the restroom.
The rind was not busy, but it was slow to receive our orders. We were served wine and light dishes for about 20 minutes until the next server arrived. I wasn't too excited about the service as she delivered the board after serving pinot; let me just say that we had some food and someone else took our order. Perhaps they should have something lighter instead of a glass of wine.
Despite having eaten at this place since before the covid's visit, I was disappointed by the price increase. The food is deceptively expensive, and the service is poor considering my cheese sandwich was sticky and there were no chips. My order was delivered in 10 minutes, but it felt like work to be done when I finally went back inside. However, they were helpful and accommodating.
Honestly, this place is one of my absolute favorites! The staff is outstanding and welcoming, and the cheese selection is truly delectable! It's also a beautiful and sophisticated atmosphere. Highly recommended! Enjoy!